Purchasing trip protection allows you to cancel or reschedule your tour at any time for any reason up to twelve (12) hours prior to trip departure. You will be reimbursed for the full amount of each ticket, less the cost of trip protection and processing fees.
+15% Add Trip Cancellation Protection
+15% Add Trip Cancellation Protection
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⚠️ This tour regularly sells out. We highly recommend booking as soon as possible to avoid missing out!
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Purchasing trip protection allows you to cancel or reschedule your tour at any time for any reason up to twelve (12) hours prior to trip departure. You will be reimbursed for the full amount of each ticket, less the cost of trip protection and processing fees.
Pick-Up Point
Pick-Up Point
SM Clark / Clark hotels
Reservation
Reservation
We require full payment via Debit/Credit Card, Gcash, Maya or bank transfers. Non-refundable fee per pax upon booking confirmation.
Refund Policy
Refund Policy
- The tour operator will exert reasonable effort to notify the guest(s) of any changes in the tour schedule. In case of tour cancellation for safety and security reasons or in justified circumstances beyond the tour operator’s control, the affected guest(s) shall have the option to rebook their schedule or apply for a refund. In case refund is the option, all necessary charges will be deducted such as permits, guide fees, 4x4 fees, transfers and other charges.
- Once booking is CONFIRMED and FINALIZED, total package is NON-REFUNDABLE for any unused tours. In the event of natural calamities or mandated government cancellations, 30% of the total package rate will be deducted.
- All foreign nationals and Filipinos with foreign passports visiting Mt. Pinatubo via Capas trail must book and submit photos of passports of all guests twenty(20) days in advance. Lead guest is responsible in ensuring that all the participants have all the required documents necessary for travel. In the event that the booking is made in less than twenty(20) days and photos of passports were not submitted within two(2) days upon booking, 20% of the total package rate will be deducted.
- These terms and conditions, as may be amended from time to time.